Shipping Policy

Thank you for shopping with My Giving Store. We are honored to serve you and appreciate your support of our mission.

Below you will find important information regarding order processing, shipping timelines, and delivery policies.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after your order is placed.

During periods of high order volume, promotions, or holidays, processing times may be slightly extended. If there is a significant delay, we will notify you via email.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Shipping Time Estimates

Shipping times vary depending on your location and selected shipping method.

Typical delivery estimates:

• United States: 5–10 business days

Please note that these are estimates and are not guaranteed delivery times. Delays caused by carriers, weather, or other factors outside our control may occur.

Shipping Carrier

We partner with trusted carrier USPS to ensure your package arrives safely.

Incorrect Address Disclaimer

Customers are responsible for entering the correct shipping address at checkout.

My Giving Store is not responsible for packages delivered to an incorrect address provided by the customer.

If you realize you entered the wrong address, please contact us immediately at:

support@mygiving.store

We cannot guarantee address changes once an order has been processed or shipped.

If a package is returned to us due to an incorrect or incomplete address, additional shipping fees may apply to resend the order.

Lost or Stolen Packages

Once a package has been marked delivered by the carrier, My Giving Store is not responsible for lost or stolen packages.

If your tracking shows delivered but you did not receive your order, we recommend:

• Checking with household members or neighbors

• Looking around your delivery location

• Contacting the shipping carrier directly

We will gladly assist you in filing a carrier claim when possible.

Shipping Delays

While we do our best to ensure timely delivery, My Giving Store is not responsible for shipping delays caused by:

• Postal service interruptions

• Weather conditions

• Customs processing

• Carrier delays

• Incorrect addresses provided at checkout

We appreciate your patience and understanding.

Order Tracking

You will receive a tracking number via email once your order ships. Please allow 24–48 hours for tracking updates to appear.

Contact Us

If you have any questions about your order, please contact us:

My Giving Store
📧 support@mygiving.store

We are happy to help and will respond as quickly as possible.